Cashfree Retry Policy: UPI Autopay charges follow a 1+3 retry mechanism.
If the initial attempt fails, the system retries up to three times at hourly
intervals. ENACH and Card payment methods do not support automatic retries.
- Dashboard
- API
You can either raise a single charge from a dashboard or you can raise multiple charges by uploading a file.
After creating a charge
Depending on the payment method the charge you have created might be updated asynchronously. In some cases where customer’s bank account does not have sufficient funds the charge attempt will fail. Here are the states which a charge will go through:| Transaction State | Description |
|---|---|
| INITIALIZED | This state indicates that the transaction is initialized. |
| PENDING | Transaction is pending while being processed and sent to the appropriate bank for approval. |
| SUCCESS | Transaction is completed successfully. A success notification is received from the bank, and a success webhook is triggered to notify this. |
| FAILED | Transaction has failed. A failure notification is received from the bank, and a failed webhook is triggered to notify this. |
| CANCELLED | This state indicates that the on-demand transaction has been cancelled. |
Cut-off timelines for raising a charge
| Charge Raised On | Charge Scheduled For | NACH | UPI Autopay | SI on Cards |
|---|---|---|---|---|
| T: 00:00 - 06:59 | null | Raised on T | Not Allowed | Not Allowed |
| T: 07:00 - 11:59 | null | Raised on T+1 | Not Allowed | Not Allowed |
| T: 00:00 - 06:59 | T | Raised on T | Not Allowed | Not Allowed |
| T: 07:00 - 11:59 | T | Not Allowed | Not Allowed | Not Allowed |
| T: 00:00 - 20:59 | T+1 | Raised on T+1 | Raised on T+1 | Not Allowed |
| T: 21:00 - 23:59 | T+1 | Raised on T+1 | Not Allowed | Not Allowed |
| T: 00:00 - 23:59 | T+n (n between & including 2 and 14) | Raised on T+n | Raised on T+n | Raised on T+n |
| T: 00:00 - 23:59 | T+15 | Not Allowed | Not Allowed | Not Allowed |