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When creating payment links, you can personalize the SMS messages sent to your customers. Instead of using generic payment reminders, craft messages that reflect your brand voice and include specific payment details. Your custom SMS can include the payment amount, purpose, due date, company name, and any special instructions. For instance, a basic payment request might read: {CompanyName}: Pay Rs. {amount} using {link}. Valid till {dueDate}." For invoice payments, you could say: "Your invoice #{invoiceNo} for Rs. {amount} is due. Pay securely: {link}. To create effective payment SMS notifications, keep your messages concise while including essential details. Always mention your brand name, the payment amount, and a clear call-to-action. Adding the link validity period creates urgency and helps prevent expired link attempts.

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Use Your Own Communication Provider

Want more control over your payment communications? You can send payment link notifications through your preferred channels:
  • Use your existing SMS provider (like Gupshup) to maintain consistent sender IDs
  • Keep all customer communications within your existing setup
To enable custom SMS or WhatsApp integration, fill out the Support Form.
All messages must comply with SMS regulations and character limits. The payment link will be automatically included in your custom message, so focus on crafting the context that will motivate your customer to pay.