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Shipping and delivery logistics are critical to the success of any ecommerce business, especially for fast-growing D2C brands. Cashfree Payments now offers an enhanced and intelligent Shipping & Delivery configuration system as part of its merchant dashboard, allowing businesses to set up, automate, and optimize delivery operations with ease.

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Dynamic shipping rule

Merchants can define customized shipping fee rules based on key variables:

Order Value

Set shipping fees by cart total—offering free shipping above certain thresholds or tiered fees for lower-value orders to boost average order values.

Pincodes

Define location specific shipping fees by entering regional pincodes. This helps manage regional delivery costs and restrict shipping to high risk or non-serviceable areas.

Products

Apply shipping charges based on specific products or product categories, ideal for handling bulky, fragile, or special inventory items.

Order Weight

Automatically calculate fees by the total weight of the order, perfect for businesses whose courier partners follow weight-based pricing.
These rules allow full control over how shipping costs are applied and displayed at checkout, making the experience more transparent and personalized for customers.

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Integration with multiple shipping providers

Cashfree further enhances merchant flexibility by allowing integration with multiple third-party shipping providers. Merchants can:
  • Compare rates across providers based on weight, volume, and delivery zones.
  • Choose between lower-cost, slower delivery options or faster fulfillment at premium rates, based on customer expectations or margin strategy.
  • Factor in additional COD handling charges, helping merchants make better pricing decisions on cash-on-delivery orders.
This flexibility ensures cost-efficiency and improved operational planning, while still providing timely delivery options for end customers.