How long is the launch offer of OKYC valid for?
How long is the launch offer of OKYC valid for?
- The offer starts from 15th Nov and is valid till 15th Dec.
- Once you registered on OKYC during the offer period, the offer pricing will apply to your account.
I want to use both Payment Gateway and Payouts. Do I need to create separate accounts?
I want to use both Payment Gateway and Payouts. Do I need to create separate accounts?
I have a dropshipping business. Can I use Cashfree to accept online payments?
I have a dropshipping business. Can I use Cashfree to accept online payments?
I have just signed up. What should I do next?
I have just signed up. What should I do next?
Cashfree partner guide
Cashfree partner guide
- Become a Cashfree Partner
- Complete Partner KYC to activate the account
-
Refer or add merchants to the Cashfree partner account
- Refer merchants using the Cashfree Partner badge
- Refer merchants using the Cashfree Partner referral links
- Add merchants directly on your partner dashboard
- Onboarding process of referred merchants
-
Partner commissions
- Calculating your commission
- Commission settlement process
- Track your earnings
-
KYC-details
- Business details
- Document checklist
Register
Once you sign up as a partner with Cashfree, you will get a Partner welcome email
.Complete Partner KYC to activate the accountOnce you sign up as a Cashfree Partner, you will receive a Partner welcome email
You can reply to the same email with the required business details and documents to complete the KYC process. Cashfree team will verify all the details shared by you and complete your account’s KYC to enable settlements within 48 hours of submitting all documentsPlease note: Commission settlement will be made only for accounts for which KYC has been completed.Refer merchants using the Cashfree Partner badge- Login to your Partner Dashboard > Summary
- On the summary tab, click on ‘Copy Code’
- Add this code to your website/App
- Log in to your Partner Dashboard > Merchants
- Copy your unique partner referral link and share it with your clients
- Navigate to Partner Dashboard > Merchants
- Click on ‘Add merchants’ and fill in all the required details
-
Alternatively, you can also add details of multiple merchants instantly through the
Bulk upload
option. For this Download the sample CSV file by clicking on the ‘Sample file’ link Upload the details of your merchants in the same format After uploading the CSV, you would be able to seenumber of entries
,successfully added
,failed
entries and also be able to download the result CSV to check the exact reason for failure
-
Click on the
Activate
option shown for your merchant entries in the partner dashboard - You would be directed to the merchant account activation page, where you can fill in all the required business details of your referred merchant and upload their business documents
-
In case the merchants don
t verify their mail IDs, you can also resend the verification email to them by clicking on
Resend verification email’
Activate
option will only be shown for those merchants who have verified their email addressPartner commissionsBy becoming a Cashfree partner, you can offer your clients a complete suite of online payments related products to manage their entire payment lifecycle and earn lucrative commissions. There are two types of commission structures:- Flat rate
- Percentage of the transaction value
s assume that you
re an e-commerce automation platform and you help e-commerce businesses in converting COD orders to pre-paid. Lets say one of your clients, ABC Ltd, collects ₹10,000 using Cashfree, and you have offered Cashfree
s payment gateway to your ABC Ltd. at a markup of ₹100 over Cashfree`s base rate of 3% (Minimum amount that would go to Cashfree).Transaction amount (A) Cashfree’s charge (Base rate) (B) Your markup (C) GST (D) Total amount paid by your client
₹10,000
3% (10,000*3%) =
₹300₹100 (300+100)*18% = ₹72
B+C+D = ₹472Commission as a percentage of the transaction amountLets assume you have offered Cashfree
s payment gateway to ABC Ltd. at a markup of 1% instead of INR 100 over Cashfree`s base rate of 3% (Minimum amount that would go to CashfreeTransaction amount (A) Cashfree’s charge (Base rate) (B) Your markup (C) GST (D) Total amount paid by your client
₹10,000
3% (10,000*3%) =
₹3001% (10,000*1%) =
₹100 (300+100)*18% = ₹72
B+C+D = ₹472Commission settlement processIn case of Payment Gateway collections, when any customer makes a transaction on your referred merchant`s website/app and the amount is settled to Cashfree, the commission on that transaction is reflected on your partner dashboard.In case of Payout disbursals, when your referred merchant makes a payout for vendor payments, processing refunds or disbursing loans, etc., using Cashfree, the commission on that transaction is reflected on your partner dashboard.Here’s how you can initiate your commission settlement process:On the first day of every month, calculate and create an invoice for the commission amount receivable for the previous month. i.e on 1st June,2021, create an invoice for the commission receivable for May. You can obtain details of the commission from your partner dashboard
The invoice you create should have your companys & Cashfree
s GSTN, and amount details
Send this invoice to finance@cashfree.com at the beginning of every month
Please note: You will be able to claim your commission only if your partner KYC is complete and the commission structure is configured on your Cashfree partner account.In case the commission structure is not configured on your partner account, please reach out to partners@cashfree.com.Track your earnings- Navigate to Partner Dashboard > Summary to check total daily transactions and daily transaction volume
Are there any specific businesses that are not supported by Cashfree?
Are there any specific businesses that are not supported by Cashfree?
- Adult goods and services, which include pornography and other sexually suggestive materials (including literature, imagery, and other media); escort or prostitution services.
- Alcohol, which includes alcohol or alcoholic beverages such as beer, liquor, wine, or champagne.
- Body parts, which include organs or other body parts.
- Bulk marketing tools, which include email lists, software, or other products enabling unsolicited email messages (spam).
- Cable descramblers and black boxes, which include devices intended to obtain cable and satellite signals for free.
- Child pornography, which includes pornographic materials involving minors.
- Copyright unlocking devices, which include mod chips or other devices designed to circumvent copyright protection.
- Copyrighted media, which includes unauthorised copies of books, music, movies, and other licensed or protected materials.
- Copyrighted software, which includes unauthorised copies of software, video games, and other licensed or protected materials, including OEM or bundled software.
- Counterfeit and unauthorised goods, which include replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorised goods.
- Cryptocurrency exchanges, platforms dealing in cryptocurrency trading.
- Drugs and drug paraphernalia, which include illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms.
- Drug test circumvention aids, which include drug cleansing shakes, urine test additives, and related items.
- Endangered species, which include plants, animals, or other organisms (including product derivatives) in danger of extinction.
- Gaming/gambling, which includes lottery tickets, sports bets, memberships/enrollment in online gambling sites, and related content.
- Government IDs or documents, which include fake IDs, passports, diplomas, and noble titles.
- Hacking and cracking materials, which include manuals, how-to guides, information, or equipment enabling illegal access to software, servers, websites, or other protected property.
- Illegal goods, which include materials, products, or information promoting illegal goods or enabling illegal acts.
- Miracle cures, which include unsubstantiated cures, remedies, or other items marketed as quick health fixes.
- Offensive goods, which include literature, products, or other materials that:a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factorsb) Encourage or incite violent actsc) Promote intolerance or hatred.
- Offensive goods, crime, which includes crime scene photos or items such as personal belongings associated with criminals.
- Prescription drugs or herbal drugs, which include drugs or other products requiring a prescription by a licensed medical practitioner.
- Pyrotechnic devices and hazardous materials, which include fireworks and related goods; toxic, flammable, and radioactive materials and substances.
- Regulated goods, which include airbags; batteries containing mercury; Freon or similar substances/refrigerants; chemical/industrial solvents; government uniforms; car titles or logos; license plates; police badges and law enforcement equipment; lock-picking devices; pesticides; postage meters; recalled items; slot machines; surveillance equipment; goods regulated by government or other agency specifications.
- Securities, which include stocks, bonds, or related financial products.
- Tobacco and cigarettes, which include cigarettes, cigars, chewing tobacco, and related products.
- Traffic devices, which include radar detectors/jammers, license plate covers, traffic signal changers, and related products.
- Weapons, which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments.
- Wholesale currency, which includes discounted currencies or currency exchanges.
- Live animals or hides/skins/teeth, nails, and other parts etc. of animals.
- Multi-level marketing collection fees.
- Ponzi schemes, pyramid, and chain marketing.
- Matrix sites or sites using a matrix scheme approach.
- Drop-shipped merchandise.
- Any product or service which is not in compliance with all applicable laws and regulations, whether federal, state, local, or international, including the laws of India.
- The Merchant shall not sell, purchase, provide, or exchange a cardholder’s name or MasterCard/Visa account number information in any form obtained by reason of a MasterCard/Visa Card transaction to any third party other than its MasterCard/Visa acquiring Member – Citrus Pay, or pursuant to a government/statutory or competent body’s request.
- Pyrotechnic devices, combustibles, corrosives, and hazardous materials, which include explosives, fireworks and related goods; toxic, flammable, and radioactive materials and substances.
Is GSTIN mandatory for account activation?
Is GSTIN mandatory for account activation?
Do I need to make any changes to my website to make it compliant for account activation?
Do I need to make any changes to my website to make it compliant for account activation?
- Terms and conditions
- About us
- Contact us (one email ID and at least one valid phone number)
- Privacy Policy
- Registered name of the business as
- Refund/return policy
- Shipping & delivery policy
- Product/services
- Pricing
What are the mandatory documents required for onboarding?
What are the mandatory documents required for onboarding?
What documents need to be uploaded based on business type?
What documents need to be uploaded based on business type?
- Proprietor (with and without GSTIN) – Any one of the following: Registration Certificate from the Registrar of Companies Certificate/License under the Shops & Establishment Act or other applicable Acts Sales Tax or Income Tax Return
- Partnership – Any one of the following: Partnership Deed Registration Certificate from the Registrar of Firms
- Society/Trust/NGO – Any one of the following: Trust Deed Society/NGO Registration Certificate
What additional documents do I need to upload based on the line of business (LOB)?
What additional documents do I need to upload based on the line of business (LOB)?
- SaaS (Software as a Service) – AOC for PCI-DSS compliance
- Food, Health & Beauty Supplements – FSSAI License
- Education (Schools, Colleges, Training Institutes, etc.) – UGC/ICSE/CBSE/AICTE Certificate
- Finance (Forex, Stock Brokerage, Payment Services, etc.) – Relevant regulatory approvals (e.g., FEMA Registration, SEBI Certificate, PA/PG License)
- Jewellery Business – BIS Certificate / 916 or 925 Hallmark
- Online Gaming – RNG Certificate (if applicable), Legal Opinion
- Pharmacy & Drug Stores – Pharmacy License, Drug License, and compliance declarations
- Government & Utilities – BBPS Certificate, Registration based on sub-category
- Travel & Hospitality – IATA Certificate / IRCTC Agency Certificate
Do I need a website or an app for account activation?
Do I need a website or an app for account activation?
Does my business need to be registered in India?
Does my business need to be registered in India?
What if my business is not registered? How can I proceed with account activation?
What if my business is not registered? How can I proceed with account activation?
Is it mandatory to have Aadhaar linked with a phone number for account activation?
Is it mandatory to have Aadhaar linked with a phone number for account activation?
Can I activate my account if I don't have a PAN?
Can I activate my account if I don't have a PAN?
Can I use the same email for multiple businesses?
Can I use the same email for multiple businesses?
How much time does it take to complete the onboarding form?
How much time does it take to complete the onboarding form?
What products does Cashfree offer?
What products does Cashfree offer?
- We help businesses collect and disburse payments with our wide range of innovative payment solutions
- You can start with one product or multiple products (for example, you can use Payment Gateway to accept payments on your website and use Payouts for making bulk payments.
- You get a dedicated account manager who becomes your single point of contact.
- You can add any number of users. Our multi-user module lets you track user actions and control access rights.